Waterfoot Group of Doctors Cowpe RoadWaterfootRossendale, BB4 7DNTel: 01706 253300
Cancelling your Appointment If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
Out of Hours To contact a doctor out of hours ring 01706 253300. Your call will be automatically transferred to an NHS Direct receptionist who will take basic details and then transfer you to a triage nurse. Wherever possible your enquiry will be dealt with over the phone and you will be encouraged to see your own doctor or nurse during normal surgery hours.
The practice has a written policy on the prescribing of repeat medication, key points of which are detailed below.
All repeat prescriptions can be ordered by phone on 01706 253300 Option 1 between 9.30 -11.30 and 13.30-15.30 on weekdays Mon to Fri. They can also be ordered online or by using the printed slip attached to your previous prescription. You may either bring this to the surgery in person or post it to us, whichever is most convenient to you.
Two working days’ notice is required before collection.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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