Waterfoot Group of Doctors Cowpe RoadWaterfootRossendale, BB4 7DNTel: 01706 253300
NHS Cyber attack: the latest! Practice Services will hopefully fully resume service Mon 15th May although there may be delays first thing in the morning.We do ask for your patience while problems are sorted.
Changes to ordering your Prescription from 8th May 2017. You will no longer be able to ask the pharmacy to order for you but you can still collect via the Electronic Prescribing Service. You will order directly from the Practice and new arrangements will be in place to speed up the process. Have you thought of using online? Further details from reception.
Support for Carers. Carers link here at the practice every first and third Wed. Appointments and Drop in facility .Ring 03456887113 for details.
GP appointments can be booked up to 6 weeks in advance.Please use our text reminding service for appointments.
Cancelling your Appointment If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
Out of Hours To contact a doctor out of hours ring 01706 253300. Your call will be automatically transferred to an NHS Direct receptionist who will take basic details and then transfer you to a triage nurse. Wherever possible your enquiry will be dealt with over the phone and you will be encouraged to see your own doctor or nurse during normal surgery hours.
The practice has a written policy on the prescribing of repeat medication, key points of which are detailed below.
All repeat prescriptions should be ordered by using the printed slip attached to your previous prescription. You may either bring this to the surgery in person or post it to us, whichever is most convenient to you.
We are unable to take requests for repeat prescriptions over the telephone. If you have lost the printed slip, please write out your request with all the details and let us have this instead.
Two working days’ notice is required before collection.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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