Appointments

To make an appointment, ring 01706 253300. The phone lines are open during normal working hours Mon to Friday 8 a.m to 6.30pm.You can prebook an appointment  with a doctor up to six weeks in advance.

Your request for an appointment will be dealt with by one of our trained reception staff who will ask some questions to help you to make an appointment with the appropriate clinician or service. You may request to see any doctor, but we do encourage you to follow through your current health problem with the same doctor where possible. Normally, you will be offered the earliest appointment with the doctor of your choice. If the doctor is fully booked, we will try to offer you an earlier appointment with another doctor. If you feel you need to be seen URGENTLY, please tell the receptionist and we will arrange for the duty doctor to contact you on the same day.

Appointments for nurses can be prebooked several weeks in advance.

It is also possible to book appointments online. Further details and registration forms are available from reception.

Cancel Your Appointment

If you no longer need the appointment you have made to see the doctor please CANCEL by phoning 01706 253300. Cancelled appointments can be offered to other patients so please let us know as soon as possible. Appointments wasted by non-attenders are an expensive use of your doctor’s time.Your co-operation is appreciated.  

Home Visits

You may request these by phoning 01706 253300 between Monday - Friday 8.00 - 10.00am.

The doctor or nurse may be able to visit you at home if you are too ill to visit the surgery. If you do require a home visit please telephone us before 10.00 a.m

Requests received after 10.00am should be for urgent problems only. After this time the doctors may be out of the surgery and consequently routine home visits may have to wait until much later.

Please note: home visits are really only for those who are too elderly and frail to come to the surgery, or for those whose illness is so severe they cannot leave the house. Wherever possible, we do ask you to come to the surgery. In the time taken on one home visit the doctor can see four patients at the surgery.