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Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Out of Hours
To contact a doctor out of hours ring 01706 253300. Your call will be automatically transferred to an NHS Direct receptionist who will take basic details and then transfer you to a triage nurse. Wherever possible your enquiry will be dealt with over the phone and you will be encouraged to see your own doctor or nurse during normal surgery hours.


waiting_roomTo make an appointment, ring 01706 253300. The phone lines are open during normal working hours Mon to Friday 8 a.m to 6.30pm.You can prebook an appointment  with a doctor up to six weeks in advance.

Your request for an appointment will be dealt with by one of our trained reception staff who will ask some questions to help you to make an appointment with the appropriate clinician or service. You may request to see any doctor, but we do encourage you to follow through your current health problem with the same doctor where possible. Normally, you will be offered the earliest appointment with the doctor of your choice. If the doctor is fully booked, we will try to offer you an earlier appointment with another doctor. If you feel you need to be seen URGENTLY, please tell the receptionist and we will arrange for the duty doctor to contact you on the same day.

Appointments for nurses can be prebooked several weeks in advance.

It is also possible to book appointments online. Further details and registration forms are available from reception.

Cancel Your Appointment

If you no longer need the appointment you have made to see the doctor please CANCEL by phoning 01706 253300. Cancelled appointments can be offered to other patients so please let us know as soon as possible. Appointments wasted by non-attenders are an expensive use of your doctor’s time.Your co-operation is appreciated.  

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